RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Griffon IDE is an IDE for HTML, Bash, Perl, PHP, C, etc. It allows the generation of source code in a few clicks, avoiding traps. It features auto completion, an integrated terminal, project management for C, SFTP mounting (mounting a directory via an ssh key), automatic replacement of text, and a session management tab.
PasTmon (Passive Application Response Time Monitor) passively monitors your application servers, measuring and reporting user response times, throughput and congestion. It currently works with HTTP, telnet, rlogin, rsh, FTP (control channel), SMTP, POP3, and IRC. Measurements are recorded in a PostgreSQL database and are presented graphically via a PHP Web front-end using R statistical analysis scripts to create the plots.
LemonLDAP::NG is a modular Web SSO based on Apache::Session modules. It simplifies the building of a protected area with a few changes in the application. It manages both authentication and authorization and provides headers for accounting, so you can have full AAA protection for your Web space. LemonLDAP::NG is a complete rewrite of LemonLDAP. All components needed to use it and to administer it are included in the tarball. However, all modules developed for LemonLDAP may not work with LemonLDAP::NG.
MachDB is machine database to catalog of the changing state of your hosts. It consists of a database, an aggregator, an XML spec, and some example information gathering scripts. Along with a Web UI, these form the basis of a system that will allow you to catalog the current and historical state of the hosts in your infrastructure. It has been designed with scale in mind, and the goal is to support 10k hosts. It is being actively developed and is used in production at a few organizations.