RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Xapian is a search engine library, scalable to collections containing hundreds of millions of documents. It's written in C++ with bindings for Perl, Python, PHP, Java, Tcl, C#, Ruby, and Lua. It is a highly adaptable toolkit that allows developers to easily add advanced indexing and search facilities to their own applications. It supports the Probabilistic Information Retrieval model and also a rich set of boolean query operators. Omega is a Web search application built upon the Xapian library. It can index a Web server's document tree (including HTML, PDF, OpenOffice, MS Word/Excel/Powerpoint/Works, WordPerfect, RTF, PS, etc.), or data exported from arbitrary sources (e.g. SQL databases).
Stunnix Advanced Web Server is a Web server for putting Web sites onto CD-ROMs, DVDs, FlashDisks, and other readonly media to be used on any typical system. Sites can be scripted with PHP, Python, Java, or Perl and can be driven by MySQL or SQLite databases. All required software programs are designed to reside on the CD-ROM to avoid the need to install software on the user's computer. The Web serving core is based on Apache 1.3.x, and has additional functionality to detect and use free ports and automatically start a browser on each platform. Desktop applications can also be created with it.
Berkeley DB XML is a native XML database engine for use within your product. Made available as a C++ library with language bindings for Java, Perl, Python, PHP, and Tcl, it integrates directly into your application (it is not a standalone database server). It provides XQuery access into a database of document containers. XML documents are stored and indexed in their native format using Berkeley DB as the transactional database engine.
Savane is a Web-based Free Software hosting system, originally based on SourceForge 2.0. It currently includes issue tracking, project and member management, mailing lists, and individual account maintenance. The issue tracking handles bugs, tasks, and support. The issue tracker's fields ware configurable in many ways: mandatory of not, shown to users according to their role in a group, and with transition management.
Staroffice/Openoffice to HTML Converter converts a Staroffice/Openoffice.org document to HTML, using xsltproc for the XML conversion and ImageMagick's convert to convert images. It creates a table of contents with links, and handles tables, styles, spans, and many other XML elements from a writer file.
NicTool is a DNS management suite with support for various DNS servers (djbdns, BIND, PowerDNS), SQL data storage, DNS entry parsing (RFC 1034 & 1035 compliance), tiered and delegated permissions so you can safely grant access to clients and admins, giving them only the permissions they need. Humans interact via the Web interface, and an API is used for scripting mass updates, DNS templates, provisioning, and more. All changes are logged to easily track change history and see who changed what, and when.