OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
HTTrack is an easy-to-use offline browser utility. It allows you to download a Web site from the Internet to a local directory, building recursively all directories, getting HTML, images, and other files from the server to your computer. HTTrack arranges the original site's relative link-structure. Simply open a page of the mirrored Web site in your browser, and you can browse the site from link to link, as if you were viewing it online. HTTrack can also update an existing mirrored site, and resume interrupted downloads. WebHTTrack is a Web-based GUI for HTTrack.
httplog is a replacement for Apache's 'rotatelogs' and Andrew Ford's 'chronolog'. It allows you to specify a logfile using strftime paramaters in the filename to act as a template. This means that the logs in your logfiles will also be sorted according to the filename. For example, if you specify a logfile of /var/log/http%Y%m%d.log, a new log file would be generated each day, with content for only that one day. It also supports compression of logfiles using gzip, and many other useful functions.
NetUP UTM is a universal billing system for internet service providers of any size. Its modern approach to traffic accounting makes the system compatible with all popular platforms and network devices. Its key features include realtime traffic processing, Cisco Netflow and IP Accounting data collection, support for RADIUS authentication, and cross-platform compatibility. The core of the system is a smart and reliable accounting engine working directly with network equipment. It supports up to 100,000 users at a total speed of up to 3 Gbps. A flexible ratings engine and efficient administration tools make UTM a complete solution for IP/VoIP/WiFi/dial-up billing.
apt-got is a customizable mirror engine. It works like a highly specialized proxy. It employs several pluggable modules that are customized for specific jobs. The first available module builds and supervises a partial (or full) Debian mirror which is populated on-the-fly by apt-get requests. There is also a simple mirror module that can be used to mirror source directories or even (static) Web pages. For increased performance on already-cached files, it employes its own Apache module. It supports customized mirroring algorithms.
The Enhanced File Crypt/eXtended File Stealth System (EFC/XFSS) makes your uploaded files safe on the server so that no one can read them without knowing a few details to decipher the files. It generates different obfuscated names and encrypted files so no one will know what the original format or name was.
GNU EPrints is a solution for sites wanting to set up archives. By default it is configured to be an archive of research publications but can be easily altered. It is scalable and robust; all metadata is stored in UTF-8 rather than ASCII, and all "phrases" the system uses in user interaction are stored in an XML file for easy editing or translating. The system is built around Apache, mod_perl, and MySQL. Submissions are made via the Web and not entered into the main archive until approved by an editor.
apachelogrotate.pl rotates and packs the logfiles of the Apache Web server on a Linux system without interrupting its service and without the need for a permanent change in the Web server configuration. Assuming that Apache is running, it will identify the log files which have to be rotated without any configuration, making it easy to install. By default, logfiles with more than 10 MB are rotated, but this parameter may be changed and/or a daily, monthly, or yearly rotation period can be configured. Documentation is included in the script itself.