ManageEngine ServiceDesk Plus is a Web based, easy-to-use help desk and asset management software whose features include contract managenent, purchasing, and knowledge management. It has an ITIL ready version too. It integrates ticketing, asset tracking, purchasing, contract management, and knowledge base in one package. ServiceDesk Plus enables end-users to submit tickets via an online Web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification, and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
Geeklog is the weblog software that concentrates on performance, privacy, and security. It features Web-based administration, surveys (polls), user-customizable boxes, a friendly administration GUI with a topic manager, an option to edit or delete stories, an option to delete comments, a search engine, backend/headlines generation (RSS/Atom format), calendaring, and much more.