OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Sequoia provides high availability and performance scalability for databases. It is is the continuation of the C-JDBC project. It provides transparent database clustering (partitioning, replication, etc.). It works with any Java application without code modification and with any database engine. It has been successfully tested with Tomcat, JBoss, JOnAS, WebSphere, MySQL, PostgreSQL, Apache Derby, HSQLDB, SAP DB, Oracle, DB2, Sybase, MS SQL Server, Firebird, and more.
KBackup is a program that lets you back up any directories or files. It uses an easy-to-use directory tree to select the things to back up. The program was designed to be very simple to use so that it can be used by those who are not computer experts. The storage format is the well known tar format, compressed with bzip2 or gzip. It also includes German, French, Italian, and Russian translations for the user interface and English and German translations of the handbook.
PeaZip is a cross-platform file archiver utility that provides a unified portable GUI for many open source technologies like 7-Zip, FreeArc, PAQ, UPX, etc. Creates 7Z, ARC, BZ2, GZ, *PAQ, PEA, QUAD/BALZ, TAR, UPX, WIM, XZ, and ZIP files. It extracts more than 150 archive types: ACE, ARJ, CAB, DMG, ISO, LHA, RAR, UDF, ZIPX, and more. Features of PeaZip include extracting, creating, and converting multiple archives at once, creating self-extracting archives, split/join files, strong encryption with two factor authentication, an encrypted password manager, secure deletion, find duplicate files, calculate hashes, and export job definitions as scripts.