HERMESfax is a fax document management system that offers simple workflows and feature-rich possibilities. Features include sending and receiving faxes, forwarding faxes between users, management of user documents, workflow management, and supervising the service. It is a Web-based application offering: persistence of historical documents in an SQL database (MySQL and PostgreSQL), filesystem load balancing, multi-user access, privacy and security of documents, and hierarchical management of workflows.
jValidator is a data quality firewall, i.e. middleware for the real time validation, management, and monitoring of data streams. If you need to implement or improve the validation process of your schemas, to populate a database through data streams of various formats and originating from many sources, to validate complex rules, and to monitoring the quality of your data, jValidator is the solution.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.