TWiki is a flexible, powerful, and simple Web based collaboration platform. It is suitable for dynamic intranets and knowledge bases, and for sharing and managing documents and collaborative projects. It resembles a normal Web site, but every page can be changed from a browser. It features automatic link generation, full text search, group authorization, Web forms, reporting, change notification, file attachments, revision control of pages and attachments, a modular templating system with skins, hierarchical navigation based on the topic parenting feature, and more. Plugins can be used to enhance the program and build groupware applications.
Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Copper is a Web-based project management software tool designed to help creative teams manage clients, projects, tasks, files, budgets, and events. It has an HTML/AJAX front end. It is available with full source for a licence fee or as a SAAS hosted service (compatible with iPhone, but available via PC/Mac/Linux and a Web browser).
MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against service levels and volumes received. MailManager is based on Zope which is required to use it. It is cross-platform, but most of the testing has been under Linux and Mac OS X.