MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against service levels and volumes received. MailManager is based on Zope which is required to use it. It is cross-platform, but most of the testing has been under Linux and Mac OS X.
SearchLog can be used as a searchable weblog. It is designed with usability in mind, and uses highlighting and easy linking between entries to give the user maximum power for minimum effort. It is much more than a weblog, however. It was designed as a knowledge management tool. It serves as a personal information management tool and portal. It is powerful and versatile enough to do several jobs well.
QA Assistant is a Gnome-Python application that assists a reviewer in performing quality assurance. It displays a checklist that the reviewer fills in. When the checklist is filled, the application outputs a review to a file for the reviewer to submit. In addition to the GUI interface, the application features an XML checklist definition for extensibility, the ability to add custom checklist items to a review, and an informational tips interface to aid in filling out the review.