RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
Job Costing Software is a Web-based job costing product makes it easy to view or update job costs quickly. Users can view their project cost status in real time to make more accurate decisions, and can export costs to an Excel spreadsheet for reporting or printing. Two user levels allow suppliers to enter costs directly without the ability to edit other costs.
Dispatch Software is a Web-based dispatch system that makes it easy to keep track of your vehicles and what they will be doing each day. It allows you to export the daily schedule to a printable spreadsheet file for your drivers to take on the road. All units can be viewed on one page for faster scheduling. Dispatch drivers can view their schedules ahead of time for better planning and time management.
ProjectCoordinator is a Web-based collaborative workspace for project and workgroup management. It features effective information handling, and allows you to share a common document archive and quickly create a knowledge bank for the workgroup or project. It facilitates work according to a common project plan. It allows you to access the same meeting calendar and to share project news, developments, and results. The service can be used as an ASP-service, or a license can be acquired to run the software at the customer's preferred server location.
Network Tracker and Management is a Web-based network management application. It can store information about all of your network devices, and allows you to track all changes and updates made to the device. Having this information readily available will enhance your ability to troubleshoot network problems.
Contractor Software allows contractors to manage their projects and interact with customers online. A contractor can post each task of a project. Each task has a start date and estimated completion date. The client can then always know where the project is and leave comments for the contractor on each task. The contractor can also reply to the client with a follow up comment. This enhances communication and also leaves a record for reference later.