Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Copper is a Web-based project management software tool designed to help creative teams manage clients, projects, tasks, files, budgets, and events. It has an HTML/AJAX front end. It is available with full source for a licence fee or as a SAAS hosted service (compatible with iPhone, but available via PC/Mac/Linux and a Web browser).
Haystack is a powerful tool designed to enable each and every individual manage all of her information in the way that makes the most sense. By removing the arbitrary barriers created by applications that only handle certain information "types", and recording only a fixed set of relationships defined by the developer, users can define whichever arrangements of, connections between, and views of information they find most effective. Such personalization of information management will dramatically improve your ability to find what you need when you need it.
WorkRoll is a Web-based bug tracker. It includes a Windows installer, or can be installed into a J2EE JSP container/Servlet engine via a WAR file. No database is required. Installation and use are fully Web-based. Features include sorting, filtering, file attachments, tiered access, email notifications, and import/export. WorkRoll includes an "external feedback" module that allows for seamless integration with your Web site's feedback page. Bugs can be organized by project, status, priority, assigning user, assigned-to user, due date, dev instance, and version.
MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against service levels and volumes received. MailManager is based on Zope which is required to use it. It is cross-platform, but most of the testing has been under Linux and Mac OS X.
BORG is a calendar and task tracking system written entirely in Java. The calendar is an appointment organizer that provides a nice month view, month printing, email reminders, popup reminders, and a to do list. The task tracker tracks issues and tasks through various user-defined states.