gPM (generic Process Management) is a generic TOPCASED tool for business process management that can also be used for bug or issue tracking and for other almost any document-based process. gPM is composed of a server and several clients are available (Web-based, Eclipse Mylyn connector, Eclipse rich client). As gPM is a generic tool, it needs to be instantiated for each business process you want to support. Defining a business process consists of providing the product types, sheet types, sheet link types, and the life cycle of each sheet type. gPM configuration also includes roles and access controls, sheet type life cycles, dictionaries and translations, functional extension points, filters, and more. gPM has already been successfully instantiated for both simple development processes (like Mantis or Bugzilla) and complex industrial processes, like in the aerospace domain.
Trumpeter is a stand-alone server that integrates RT (Request Tracker) with an XMPP chat server (used by Jabber, Pidgin, Google Talk, etc.). It regularly queries RT, and posts notification messages in chat rooms when new tickets arrive, when they are about to expire, and when they are past their due time. It is quite configurable, making it easy to watch several RT queues simultaneously and post the results to different chat rooms.
JumpBox for Redmine is a virtual machine with a pre-installed instance of Redmine, a project management and issue tracking system for software developers. Redmine provides many of the features in Trac plus support for multiple projects, role based access control, time tracking functionality, Gantt charts, a calendar view, and user self-registration. It includes tight integration with Subversion, and the JumpBox includes everything you need.
JumpBox for OTRS is a virtual appliance for OTRS. OTRS is a ticket request system (also known as a trouble ticket system) with many features to manage customer telephone calls and email messages. The JumpBox for OTRS allows anyone to be up and running with this system on any OS in under a minute. The virtualized nature of a JumpBox makes it trivial to move across OSes and hosting environments. And with features like built-in automated backups, it's the easiest way to deploy and manage OTRS.
DisTract is a distributed bug tracker. DisTract allows you to manage bugs in a distributed and potentially offline manner through your Web browser on your local machine. The distribution is achieved by making use of a distributed software control system, Monotone. Thus Monotone is used to move files across the network, perform merging operations, and track the development of every bug.