Fossil is a distributed software configuration management/version control system built with reliability and ease of use on mind. It comes with integrated bug tracking and a wiki. It is distributed as a single static binary for easy installation and the ability to run in a chrooted environment. Other highlights include a Web interface, autosync, simple networking, and CGI support.
Beeswax is an information management system inspired by Lotus Agenda. It aims to recreate Agenda's flexibility and efficiency in a clutter-free, text-based (ncursesw) user interface with vi key bindings. Beeswax views and reports will have specifications for sections, columns, filtering, and sorting.
The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.
Nurpawiki is a personal information manager (PIM) application that combines a wiki, a to-do list, and a simple scheduler to help you get organized. It aims to ease note taking and action planning. Actions (to-dos) are always associated with notes or plans (wiki pages). The application will be extended for multiple users in the future to help organizing small team development.
Volo Milestone is a Web-based workgroup management system. It can track almost all job functions with virtually any type of call center, help desk, office, factory, law firm, or clinic. It can help reduce your CRM and helpdesk tracking costs. It can be installed in minutes, and its intuitive interface is meant to be used without the need for training. Its speedy performance can scale from small to very large offices and multiple departments. Its functionality can be extended easily with its organized design.
vTiger is a Web-based customer relationship management (CRM) system that competes with applications like Goldmine, SugarCRM, and Salesforce.com. The JumpBox for vTiger is a virtual appliance that requires minimal technical knowledge to install. It has a built in Web administration console, and a backup system that supports archiving the state of the JumpBox to NFS, Windows file shares, and Amazon S3.
bug is a simple tracking system for console users. It only depends on common Unix commands. Its database format is a text file containing simple tabbed columns which can be even hand-edited. It uses $EDITOR for submitting or editing the issues and for changing states or priorities. It relies on four fixed fields: ID, Priority, State, and Subject. There is also a fifth free-text field for any other information you may want to store about the issue. There is no database locking or notifications, so it's mostly for tracking the user's own issues.
Security Management and Risk Tracking (SMART) is a Web-based application to manage an information security program. This is a comprehensive solution that enables a corporation to manage an information security policy, information security policy exception handling, security certification and accreditation (SC&A), third party connection management, asset and vendor management, and issue tracking for different types of projects like security audit, pen testing, SOX, and so on.