phlyMail is a groupware, webmailer, and PIM. It offers unlimited nested groups, unlimited POP3/IMAP profiles, quotas, an integrated address book, a calendar with multiple reminders and event repetitions, a file manager with an integrated WebDAV server, the ability to send faxes, SMS support (which lets you send SMS, get reminded of events via SMS, and get email notification via SMS), a bookmark manager, themes, and multilingual support. It uses either sendmail or SMTP to send email, and can handle MIME and SSL connections. Support for IDN (Internationalized Domain Names) is included. Through its modular design, it's easy to add completely new features as modules, which can be plugged into the system.
Lore is a PHP and MySQL powered knowledge base management system that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. It features "search engine friendly" URLs, unlimited articles, (sub)categories, file attachments, article comments, ratings, glossary, full-text search, related articles, WYSIWYG editor, and a completely customizable template/style system which is based on Smarty. Advanced features include reusable article components, the ability to publish or unpublish articles, and featured articles. A complete Web-based control panel is included, and an installation wizard allows for easy setup.
Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.
Sequoia provides high availability and performance scalability for databases. It is is the continuation of the C-JDBC project. It provides transparent database clustering (partitioning, replication, etc.). It works with any Java application without code modification and with any database engine. It has been successfully tested with Tomcat, JBoss, JOnAS, WebSphere, MySQL, PostgreSQL, Apache Derby, HSQLDB, SAP DB, Oracle, DB2, Sybase, MS SQL Server, Firebird, and more.
PHP Trouble Ticket provides a centralized means of problem reporting and tracking in multi-user environments (medium to large companies, development groups, etc.). It helps direct problem reports to the responsible administrator(s), keeps track of the status of a problem being worked on, and offers an up-to-date list of recent changes applied. It aims to be widely configurable, easy-to-use even for those not technically inclined, and multi-language capable.
i-doit is a Web-based IT documentation and CMDB. It documents IT-systems and their changes, defines emergency plans, displays vital information, and helps to ensure a stable and efficient IT operation. All information can be organized (details flexibly adjusted), stored, and maintained in one place. This allows simple Helpdesk, Support, and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, and helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker, etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
DotNetWikiBot Framework is a full-featured client API with a console interface that allows you to build programs and Web robots easily to manage information on MediaWiki-powered sites. DotNetWikiBot Framework is intended to help with many complicated and routine tasks of wiki site development and maintenance. Any .NET language can be used to access DotNetWikiBot library functions. Only minimal programming skills are required to make bots with DotNetWikiBot Framework.