Volo Milestone is a Web-based workgroup management system. It can track almost all job functions with virtually any type of call center, help desk, office, factory, law firm, or clinic. It can help reduce your CRM and helpdesk tracking costs. It can be installed in minutes, and its intuitive interface is meant to be used without the need for training. Its speedy performance can scale from small to very large offices and multiple departments. Its functionality can be extended easily with its organized design.
WebIssues is a multi-platform system for issue tracking and team collaboration. It can be used to store, share, and track issues with various attributes, description, comments, and file attachments. It is easy to install and use but has many capabilities and is highly customizable. Desktop and Web clients are provided.
Tellico is a collection manager for KDE. It includes default collections for books, bibliographies, comic books, videos, music, video games, coins, stamps, trading cards, and wines, and also allows custom collections. Unlimited user-defined fields are allowed. Filters are available to limit the visible entries by definable criteria. Full customization for printing is possible through editing the default XSLT file. It can import CSV, Bibtex, Bibtexml, RIS, MODS, CDDB, and audio file metadata and exports CSV, HTML, Bibtex, Bibtexml, ONIX, and PilotDB. Entries may be imported directly from Amazon.com, imdb.com, any z39.50 bibliographic server, PubMed, or an external script.
Puggle is a desktop search engine that provides full text search over files, folders, music, photos, Web pages, and other data that are stored locally on your computer. Puggle is able to create many different indices, each with a different configuration. For example, you may have a different index for your music collection as well as your documents. Each of them can be used on demand, simply by loading it. Furthermore, Puggle supports indexing of portable devices, like USB flash drives or external hard disks. The index will be stored in the device, using relative paths, allowing you to search over the data very quickly on any computer.
KeyOS is an integrated IT management platform compliant with the principles behind ISO 20000. Easily expandable through a plugins system, it provides a wide set of management consoles and dashboards, and interoperability with other tools used by system administrators. It provides a Windows and Linux agent to provide inventory and monitoring of hardware assets, a Centreon-Nagios connector, monitoring for anti-virus and backup programs, remote assistance, a help-desk and ticketing system with request routing, escalation, and SLA management, VoIP integration, automated translation, time-sheets, and intervention reports, and more.
Wandora is a general purpose data extraction, management, and publishing application based on Topic Maps and Java. Wandora has a graphical user interface, layered presentation of knowledge, several data storage options, rich data extraction, import and export capabilities, and an embedded HTTP server that enables dynamic publication of Topic Maps. Wandora is well suited for rapid ontology construction and knowledge mashups.
NOAH is a Web-based document management system that is feature-rich, easy to use, and simple to install. Through a browser interface, users can easily create, update, lock, search, and manage document revisions for access by multiple users across many geographical sites. NOAH includes many powerful features such as client scripting, hierarchical document access control, and email notification. Administrators can manage users and archives and monitor database activity through an extensive suite of tools.