Tiki Wiki CMS Groupware is a full-featured, Web-based, multilingual, tightly integrated, all-in-one wiki, CMS, and groupware. Tiki can be used to create all kinds of Web applications, sites, portals, knowledge bases, intranets, and extranets. Tiki offers a very large number of features "out-of-the-box". It is highly configurable and modular. All features are optional and administered via a Web-based interface. Major features include a robust wiki engine, news articles, discussion forums, newsletters, blogs, file and image galleries, bug and issue trackers, a link directory, polls/surveys and quizzes, FAQs, a banner management system, calendar, maps, mobile access, RSS feeds, a category system, tags, an advanced themeing engine (Smarty), spreadsheet, live support, shoutbox, inter-user messaging, menu generator, advanced permission system for users and groups, internal search engine, external authentication support, and more. It was formerly named TikiWiki.
i-doit is a Web-based IT documentation and CMDB. It documents IT-systems and their changes, defines emergency plans, displays vital information, and helps to ensure a stable and efficient IT operation. All information can be organized (details flexibly adjusted), stored, and maintained in one place. This allows simple Helpdesk, Support, and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, and helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker, etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.