OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
With MetaModel, you use a type-safe SQL-like API for querying any datastore. It is a data access framework providing a common interface for exploration and querying of different types of datastores. It isn't a data mapping framework. Instead, it emphasizes abstraction of metadata and the ability to add data sources at runtime, making MetaModel great for generic data processing applications, but less so for applications modeled around a particular domain.
Silva is a CMS for organizations that manage multiple or complex Web sites. Content is stored in clean XML, independent of layout and presentation. Features include versioning, a workflow system, an integral visual editor, content reuse, sophisticated access control, multi-site management, extensive import/export facilities, fine-grained templating, and hi-res image storage and manipulation. Silva is built on top of the Zope Web application platform.
SiSU (Structured information, Serialized Units) is a lightweight markup based, text structuring and publishing framework (that features granular search). With minimal markup of a plaintext file, it produces: plain-text, HTML, XHTML, XML, ODF, LaTeX, PDF, and populates an SQL database at an object/paragraph level for granular searches. Prepare documents using your text editor of choice, then use SiSU to generate the desired output formats. SiSU is controlled from the command line.
Groovy is an agile, dynamic language for the JVM which combines many features from languages like Python, Ruby, and Smalltalk and makes them available to Java developers using a Java-like syntax. It is designed to help get things done on the Java platform in a quicker, more concise, and fun way. It can be used as an alternative compiler to javac to generate standard Java bytecode to be used by any Java project or it can be used dynamically as an alternative language, such as for scripting Java objects, templating, or writing unit test cases.
nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
BIE (Business Integration Engine) is an open source integration system that makes it easy for organizations to exchange data with external trading partners regardless of their native applications. It competes in the same space as applications like Microsoft BizTalk except that it is truly cross-platform since it written in Java.
Babeldoc is a framework and set of applications to process documents for business-to-business and other Internet/integration applications. It is primarily intended for text documents, especially XML, but supports a wide range of operations and data types. It has a sophisticated journaling system that supports replaying and reprocessing. Babeldoc is pipeline based and supports numerous ways to combine the pipeline stages in a dynamically reconfigurable fashion. It has a GUI and a Web-based console for document processing and monitoring, and comes with tools for the tranformation of flatfile data to XML, archival, and cryptography. Additionally it is able to scan various data sources based on sophisticated constraints.
Staroffice/Openoffice to HTML Converter converts a Staroffice/Openoffice.org document to HTML, using xsltproc for the XML conversion and ImageMagick's convert to convert images. It creates a table of contents with links, and handles tables, styles, spans, and many other XML elements from a writer file.