AGENCY is software that allows non-profit organizations to track data and manage operations. It is a fork and continuation of CHASERS. AGENCY aims to become a collectively-maintained and developed project that puts organizations in charge of their data systems. There are currently two “flavors” of AGENCY: one for managing clients and services, case management, and such (think “social service”); and one for managing donations and volunteers (think “fundraising”). Features include a report generator, permissions and access control, the ability to merge reports to OpenOffice documents, a log system, and real-time alerts with email notification. In the client version, many tables and data structures are already set up for organizations doing human service, homeless services, or HMIS. The donor version is set up to track donors, addresses, gifts (cash and inkind), flags, volunteers, volunteer activities, and more.