5 projects tagged "helpdesk"

Download Website Updated 28 May 2014 Cerb

Screenshot
Pop 1,119.92
Vit 800.64

Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

No download No website Updated 04 Sep 2012 HelpDEZK

Screenshot
Pop 24.08
Vit 25.25

HelpDEZk is a powerful system for managing requests and incidents, and facilitates efficient workflow management of all processes involved in service execution. In addition to the ability to log all processes and maintain a request’s history, it can pass requests through many approval levels. Simple and intuitive screens make day-to-day use easy for your team.

Download No website Updated 23 Apr 2012 Web Help Desk

Screenshot
Pop 119.37
Vit 8.10

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

Download Website Updated 02 Feb 2012 Simple Groupware

Screenshot
Pop 682.71
Vit 26.88

Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.

Download Website Updated 17 Jul 2011 Support Incident Tracker

Screenshot
Pop 102.51
Vit 6.89

Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them.

Screenshot

Project Spotlight

messagepax

A minimalist MessagePack implementation for Java.

Screenshot

Project Spotlight

ClearOS

A network server gateway solution.