RSS 4 projects tagged "helpdesk"

Download Website Updated 13 Mar 2014 Cerb

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Pop 1,537.40
Vit 111.88

Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

Download Website Updated 17 Jul 2011 Support Incident Tracker

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Pop 108.68
Vit 6.98

Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them.

Download No website Updated 23 Apr 2012 Web Help Desk

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Pop 115.00
Vit 8.24

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

No download No website Updated 04 Sep 2012 HelpDEZK

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Pop 24.78
Vit 24.46

HelpDEZk is a powerful system for managing requests and incidents, and facilitates efficient workflow management of all processes involved in service execution. In addition to the ability to log all processes and maintain a request’s history, it can pass requests through many approval levels. Simple and intuitive screens make day-to-day use easy for your team.

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Event and Task Manager

An event and task manager.

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s6-portable-utils

Tiny, portable general Unix utilities.