RSS 3 projects tagged "helpdesk"

Download Website Updated 17 Jul 2011 Support Incident Tracker

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Pop 108.25
Vit 6.98

Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them.

Download No website Updated 23 Apr 2012 Web Help Desk

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Pop 114.66
Vit 8.26

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

No download No website Updated 04 Sep 2012 HelpDEZK

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Pop 24.98
Vit 24.38

HelpDEZk is a powerful system for managing requests and incidents, and facilitates efficient workflow management of all processes involved in service execution. In addition to the ability to log all processes and maintain a request’s history, it can pass requests through many approval levels. Simple and intuitive screens make day-to-day use easy for your team.

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Alaya Webdav Server

A simple WebDAV 1.0 server.

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Qccrypt

A QT cross-platform frontend for ccrypt.