RSS 2 projects tagged "Help desk"

No download No website Updated 22 Sep 2012 OTRS

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Pop 810.16
Vit 12.54

OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.

Download Website Updated 10 Feb 2011 PHP Easy Ticket System

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Pop 27.28
Vit 34.08

PHP Easy Ticket System is a full blown help desk application that you can use for support, reports, errors, feedback, or a help desk. It has administration control and users can check how their tickets are coming along.

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Project Spotlight

Project REI

Web based software for the rapid creation of data handling interfaces.

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Project Spotlight

Dada Mail

A simple, Web-based mailing list manager.