1 project tagged "help desk software"
Updated 23 Apr 2012
Web Help Desk
| Pop | 122.30 |
|---|---|
| Vit | 10.32 |
The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.
