kgrep searches through a file or files for a specified pattern and displays the target line containing the pattern as well as a certain number of lines on either side of the target line. GNU grep can do this with the -A, -B and -C switches, and other platform-specific grep implementations may have similar functionality. The main advantage to kgrep is that it's small and can be easily used on any system that has Perl5 installed, rather than going through the hassle of installing a different grep binary (this is actually what the author uses it for most often).
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Cedar Backup is a software package designed to manage system backups for a pool of local and remote machines. Cedar Backup understands how to back up filesystem data as well as MySQL and PostgreSQL databases and Subversion repositories. It can also be easily extended to support other kinds of data sources. Cedar Backup is focused around weekly backups to a single CD or DVD disc. It supports multisession discs, allowing you to add incremental data to a disc on a daily basis. Cedar Backup also provides a Python library of backup-related functionality.
SUMO Access Manager is a security system for PHP Web applications that can be added using only one line of code. Administrators can manage authentication and authorization for users, groups, and security policies with easy, all through an intuitive Web based interface. You can create users that can authenticate their password via LDAP, MySQL internal users, MySQL/PostgreSQL/Oracle generic users tables, and via Google Mail account.