OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
PHP Content Management System (phpCMS) makes it possible to need only one template for your whole Web site. It allows you to provide dynamic menus with unlimited levels, and use templates and sub-templates without a database. It is search engine-friendly and proxy-friendly, as the pages it generates can not be distinguished from static HTML pages. PHP code can be added to any template and content file with an optional module. It supports the caching of parsed pages and gzip compression.
PHFTP (PHP HTTP FTP) is a simple and fast Web FTP application. You can upload, download and administer files on FTP servers without a local FTP client, even if you are behind firewalls and proxies. The only thing you need is a Web browser HTTP(S) connection. If you can browse the Internet at your workplace, you can now also establish a FTP connection to any FTP server your PHFTP installation server can connect to.