OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting, and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various plugins provide additional functionality, like a task list manager, an equation editor, a tray icon, and support for version control. Zim can be used to keep an archive of notes, take notes during meetings or lectures, organize task lists, draft blog entries and email, or do brainstorming.
BaseX is a light-weight, high-performance, and scalable XML database system and XPath/XQuery processor, including full support for the W3C Update and Full Text extensions. An interactive and user-friendly GUI frontend gives you great insight into large XML data instances. It is platform independent and works out of the box.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
libextractor is a library used to extract meta-data from files of arbitrary type. It is designed to use helper-libraries to perform the actual extraction, and to be trivially extendable by linking against external extractors for additional file types. The goal is to provide developers of file-sharing networks, file managers, and WWW-indexing bots with a universal library to obtain meta-data about files. It includes a shell-command and bindings for Java (JNI) and Python.
gjots lets you organize text notes in a convenient, hierarchical way. It can be used for notes, jottings, bits and pieces, recipes, and even PINs and passwords, using encryption. It can also be used to "mind-map" larger compositions like manuals, Web pages, articles, etc. It is a bit like the KDE program "kjots", but uses the GTK library and supports a hierarchy of folders. Files can be output to HTML with an automatic table of contents or to docbook XML. Encryption is supported with ccrypt(1), gpg(1), and openssl(1), so that musings can be kept private.