@1 Helpdesk XP Perl is a very powerful Web-based helpdesk system. It supports file attachments, hidden remarks, priority marking, etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors.
ProjectForum is a commercially supported, high quality wiki collaboration server for small and medium workgroups. It runs securely on an organization's own network, keeping important information safely in-house and protected. Supporting multiple workgroups from a single server, it features full version control, secure authentication options, document management, full branding support, and much more. ProjectForum is affordable, easy to set up, easy to learn, and easy to use for any workgroup.
CourseForum is Web-based e-learning software that makes it easy for you and your students to interact, whether to create, post, share, or discuss course content. With just their Web browser, students use Courseforum to get answers to questions, dig deeper into issues, and work on projects at any time and from anywhere, not just when classes meet. It is powerful but easy to setup and use. Downloadable and hosted versions are available.
NetUP UTM is a universal billing system for internet service providers of any size. Its modern approach to traffic accounting makes the system compatible with all popular platforms and network devices. Its key features include realtime traffic processing, Cisco Netflow and IP Accounting data collection, support for RADIUS authentication, and cross-platform compatibility. The core of the system is a smart and reliable accounting engine working directly with network equipment. It supports up to 100,000 users at a total speed of up to 3 Gbps. A flexible ratings engine and efficient administration tools make UTM a complete solution for IP/VoIP/WiFi/dial-up billing.
eformmail is a stand-alone CGI program that accepts an HTML form and emails it. The target email address is not buried in the HTML form, making it impossible for spammers to take advantage of this email address. A comprehensive manual is available. eformmail can also validate fields for validity using regular expressions. Since release 2.0 eformmail has a spam tram, so fake form submissions can be dismissed immediately. The proposed email output can be formatted by an XSLT processor.
The Faq-O-Matic is a CGI-based system that automates the process of maintaining a FAQ (or Frequently Asked Questions list). It allows visitors to your FAQ to take part in keeping it up-to-date. A permission system also makes it useful as a help-desk application, bug-tracking database, or documentation system.
BrowserExpress is a Web-based e-mail client. BrowserExpress provides a Web browser interface to any mail server, giving all your users Web-based e-mail from any Web browser. The BrowserExpress interface is fully customizable to support your branding, banner advertisements, and language choice. BrowserExpress implements POP3, SMTP, LDAP, and MIME standards.