@1 Helpdesk XP Perl is a very powerful Web-based helpdesk system. It supports file attachments, hidden remarks, priority marking, etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors.
NeedSecure is program that makes it possible for system administrators and Web masters to protect member areas with passwords. It supports allowing and denying access to any protected directory for all members or for every member individually, recursive password protection, three levels of administration, extended member profiles with additional fields, limited and unlimited member accounts, language files and email templates that can be edited from an admin panel, optional activation codes, UTF-8 encoding support, statistics, and more.