OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
MuseScore lets you notate and compose music easily with your keyboard, your mouse, or a MIDI keyboard. You can print beautifully engraved sheet music or export it as PDF or PNG. You can play your score, transpose it, and save it as audio or MIDI file. MuseScore also supports MusicXML to let you share your composition with other scorewriters. MuseScore is often advertised as a cost effective alternative for Sibelius and Finale.