OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
PeerProject is a versatile peer-to-peer filesharing client and file manager. It's intuitive and aesthetic while supporting many networks and features, including BitTorrent, G2, Gnutella, eDonkey, DC++, IRC, HTTP/FTP, and more. It's a mainstream fork of Shareaza p2p, for Windows and WINE.
Perl Audio Converter is a tool for converting multiple audio types from one format to another. It supports the following audio formats: 8SVX, 3G2, 3GP, AAC, AC3, ADTS, AIFF, AL, AMB, AMR, APE, AU, AVR, BONK, CAF, CDR, CVU, DAT, DTS, DVMS, F32, F64, FAP, FLA, FLAC, FSSD, GSRT, HCOM, IMA, IRCAM, LA, MAT, MAUD, MAT4, MAT5, M4A, MP2, MP3, MP4, MPC, MPP, NIST, OFF, OFR, OFS, OPUS, OGA, OGG, PAF, PRC, PVF, RA, RAM, RAW, RF64, SD2, SF, SHN, SMP, SND, SOU, SPX, SRN, TAK, TTA, TXW, VOC, VMS, VQF, W64, WAV, WMA, and WV. It can also extract audio from the following video extensions: RM, RV, ASF, DivX, MPG, MKV, MPEG, AVI, MOV, OGM, OGV, QT, VCD, SVCD, M4V, NSV, NUV, PSP, SMK, VOB, FLV, WEBM and WMV. Parallel Processing, a CD ripping function with CDDB support, batch conversion, tag preservation for most supported formats, independent tag reading and writing, service menus for KDE Dolphin/Konqueror, a Gnome Nautilus script, and action scripts for Nemo/Thunar are also provided.
Pootle is a Web-based translation and translation management tool. It provides a rich set of features for mangaging a translation project. It integrates components of the Translate Toolkit to provide error checkers for translation messages and the ability to download files in a number of formats: PO, XLIFF, CSV. Pootle can also provide compiled PO files for download. You can use it to assign work to translators in your team, and you can define goals to help focus the efforts of your translation. Pootle can run without a Web server or be proxied through your existing Apache server.
Roundcube Webmail is a browser-based, multilingual IMAP client with an application-like user interface. It provides the full functionality you expect from an email client, including MIME support, address book, and folder manipulation. High extensibility is granted by the plugin API and the user interface is fully skinnable using XHTML and CSS 2.