OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
ZoneMinder is a suite of applications intended for use in video camera security applications, including theft prevention and child or family member monitoring. It supports capture, analysis, recording, and monitoring of video data coming from one or more video or network cameras attached to a Linux system. It also features a user-friendly Web interface which allows viewing, archival, review, and deletion of images and movies captured by the cameras. The image analysis system is highly configurable, permitting retention of specific events, while eliminating false positives. ZoneMinder supports both directly connected and network cameras and is built around the definition of a set of individual 'zones' of varying sensitivity and functionality for each camera. This allows the elimination of regions which should be ignored or the definition of areas which will alarm if various thresholds are exceeded in conjunction with other zones. All management, control, and other functions are supported through the Web interface.
LiVES is a simple to use yet powerful video effects, editing, conversion, and playback system aimed at the digital video artist and VJ. It runs under Linux, BSD, Mac OS X/Darwin, IRIX, and openMosix. It is frame and sample accurate, can handle almost all types of video, and is fully extendable through plugins and the included plugin builder tool. It can also be controlled remotely using OSC.
Perl Audio Converter is a tool for converting multiple audio types from one format to another. It supports the following audio formats: 8SVX, 3G2, 3GP, AAC, AC3, ADTS, AIFF, AL, AMB, AMR, APE, AU, AVR, BONK, CAF, CDR, CVU, DAT, DTS, DVMS, F32, F64, FAP, FLA, FLAC, FSSD, GSRT, HCOM, IMA, IRCAM, LA, MAT, MAUD, MAT4, MAT5, M4A, MP2, MP3, MP4, MPC, MPP, NIST, OFF, OFR, OFS, OPUS, OGA, OGG, PAF, PRC, PVF, RA, RAM, RAW, RF64, SD2, SF, SHN, SMP, SND, SOU, SPX, SRN, TAK, TTA, TXW, VOC, VMS, VQF, W64, WAV, WMA, and WV. It can also extract audio from the following video extensions: RM, RV, ASF, DivX, MPG, MKV, MPEG, AVI, MOV, OGM, OGV, QT, VCD, SVCD, M4V, NSV, NUV, PSP, SMK, VOB, FLV, WEBM and WMV. Parallel Processing, a CD ripping function with CDDB support, batch conversion, tag preservation for most supported formats, independent tag reading and writing, service menus for KDE Dolphin/Konqueror, a Gnome Nautilus script, and action scripts for Nemo/Thunar are also provided.