OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
ZoneMinder is a suite of applications intended for use in video camera security applications, including theft prevention and child or family member monitoring. It supports capture, analysis, recording, and monitoring of video data coming from one or more video or network cameras attached to a Linux system. It also features a user-friendly Web interface which allows viewing, archival, review, and deletion of images and movies captured by the cameras. The image analysis system is highly configurable, permitting retention of specific events, while eliminating false positives. ZoneMinder supports both directly connected and network cameras and is built around the definition of a set of individual 'zones' of varying sensitivity and functionality for each camera. This allows the elimination of regions which should be ignored or the definition of areas which will alarm if various thresholds are exceeded in conjunction with other zones. All management, control, and other functions are supported through the Web interface.
LimeSurvey (formerly PHPSurveyor) is a Web application that interacts with MySQL, MSSQL, or Postgres to develop surveys, publish surveys, and collect responses to surveys. Once a survey has been created, data can be inserted into the survey either by a "pretty" public screen which presents each question one at a time, or by a quick and nasty data entry screen. It includes the capacity to generate individualized "tokens", so that invitations can be issued to participants. It also has the capacity to set conditions on whether questions will display (branching), numerous question types, and a basic statistics function.
Thunderbird is a total redesign of the Mozilla mail component to produce a cross-platform, stand-alone mail application using the XUL user interface language. It has many new features, among them the ability to customize your toolbars the way you want them. a new look and feel with a large number of downloadable themes which alter the appearance of the client, and the ability to add UI extensions.
Gollem is a Web-based file manager that provides the ability to fully manage a hierarchical file system stored in a variety of backends such as a SQL database, as part of a real filesystem, or on FTP, Samba or SSH servers. It supports uploading and downloading of files, basic file operations, permissions support, and MIME recognition and viewing of files through the Horde MIME library. It is fully internationalized and translatable.
WackoWiki is a small, lightweight, handy, expandable Wiki clone. Its main advantages are a visual (WYSIWYG) editor, an easy installer, full Russian support, many localizations, email notification on changes/comments, several cache levels, design themes (skins) support, XHTML compliance, page rights (ACLs), and page comments.
Perl Audio Converter is a tool for converting multiple audio types from one format to another. It supports the following audio formats: 8SVX, 3G2, 3GP, AAC, AC3, ADTS, AIFF, AL, AMB, AMR, APE, AU, AVR, BONK, CAF, CDR, CVU, DAT, DTS, DVMS, F32, F64, FAP, FLA, FLAC, FSSD, GSRT, HCOM, IMA, IRCAM, LA, MAT, MAUD, MAT4, MAT5, M4A, MP2, MP3, MP4, MPC, MPP, NIST, OFF, OFR, OFS, OPUS, OGA, OGG, PAF, PRC, PVF, RA, RAM, RAW, RF64, SD2, SF, SHN, SMP, SND, SOU, SPX, SRN, TAK, TTA, TXW, VOC, VMS, VQF, W64, WAV, WMA, and WV. It can also extract audio from the following video extensions: RM, RV, ASF, DivX, MPG, MKV, MPEG, AVI, MOV, OGM, OGV, QT, VCD, SVCD, M4V, NSV, NUV, PSP, SMK, VOB, FLV, WEBM and WMV. Parallel Processing, a CD ripping function with CDDB support, batch conversion, tag preservation for most supported formats, independent tag reading and writing, service menus for KDE Dolphin/Konqueror, a Gnome Nautilus script, and action scripts for Nemo/Thunar are also provided.