OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
FreeMED is a Web-based medical records (EMR) and patient management system with a printing system, patient scheduling, an HL7 interface, a billing system, XML-RPC Web services, and many other features. It has an extensible modular architecture, allowing it to be customized based on individual practices without having to rewrite core components of the system. It is HIPAA compliant.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
mg.applanix is a multi-featured, configurable, Web- and MySQL-based application for management of small and medium-sized accommodation establishments, such as hotels, campsites, hostels, and motels. mg.applanix features an occupancy table for all managed rental objects, a detailed customer information and booking file, a tiny organizer, and customizable printing of bills, address labels, etc. It also provides user-based session management. Users are members of predefined groups which provide a simple access restriction mechanism. Localizations for several languages are available.
My Handy Restaurant is software created to help restaurant waiters and managers in their job. Waiters can choose a restaurant table, assign orders to it and have them automatically printed on printers. "Normal" dishes can also be modified, by adding or removing ingredients. Bills can be printed automatically, even for separated bills. The accounting section allows a restaurant manager to easily administrate the whole accounting (bank accounts, employees, suppliers, income) in an easy way. Stock management is also available, and items quantity is automatically updated. The interface is handheld-sized and is written to be compatible with most handheld browsers.
Open-Xchange Server Edition is a multi-tier, small footprint solution that integrates seamlessly into customer’s architectures, enabling smooth start of operation based on services. The Open-Xchange Server Edition supports different Enterprise Linux systems like SUSE Linux Enterprise Server 10, Red Hat Enterprise Linux 5, and Debian Etch. Users are presented with a highly advanced, improved, and intuitive browser based interface that meets all their email, calendaring, tasking, contacts, and document storage requirements. Further integrations like LDAP-support or ADS are possible. It's designed for medium organizations and educational and public administrations that want to have a customizable communication solution.
Oratio is an Italo-French ERP (a double entry accounting system), with remarkable improvements and new functionalities. In addition to the original functions, it features manufacturing management (MRP1 and MRP2), analytical accounting, sales and purchases statistics, multi warehouse management, banks management, remote banking, self employed fiscal management, and a multilevel chart of accounts. The product was implemented to follow the South Europe account regulations for Italy and France.