2 projects tagged "English"
Updated 22 Sep 2012
OTRS
| Pop | 657.66 |
|---|---|
| Vit | 13.74 |
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Updated 28 Feb 2012
mlmmj-archiver
| Pop | 19.95 |
|---|---|
| Vit | 1.10 |
mlmmj-archiver is a wrapper around hypermail to manage the HTML archive generation of mlmmj-based mailing lists. It uses a YAML configuration file to describe the lists and their options. It was created from Martin Leopold's update-archive.sh script.
