OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
ivata groupware is a groupware/intranet portal system based around J2EE standards. It provides an enterprise-ready solution. It is a great tool to enable teams to find contacts in team and private address books, to share documents, to post articles and notes, to comment on articles, to receive notifications via email, to plan meetings and other events in the calendar, and to access email via the Web.
@Mail Groupware combines the ability to share address books, calendar items, and tasks among groups of users with optional permission levels. It provides a complete Web- based groupware system for users within your organization and provides an Outlook 2003/2000 to Web synchronization utility for Contacts and Calendar data.
Collaba is a multimedia collaboration and communication server built to provide digital workspaces to virtual educational, corporate, and other communities. It features secure email (Web, POP3/SMTP, crypto, and anti-spam), online forums (Web, RSS, NNTP, and podcast), blogs (Web, RSS, podcast), multimedia chat (text, multimedia panel, etc.), personal and group calendering, address books, bookmarks, an online Web page editor, file services and CMS (Web, WebDAV, FTP, SMB, CIFS, anvi-virus API, and ClamAV support), digital portfolio, dynamic news board, directory access, support for multiple independent communities on one server, Single-Sign-On features (built-in support for LDAP, CAS 2.0, JAAS, SMTP-Auth and more, powerful developer API), full online server management, anti-spam (RBL and filters), anti-virus support, centralized management with LDAP directories, Web publishing of personal, group or general web sites, developer APIs, and much more.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
ezmlm-idx is an addition and patch to ezmlm, adding multi-message threaded archive retrieval, digests, remote administration, message and subscription moderation, subscriber-only restrictions, message trailer, subject prefix, subscriber name storage, customizable setup, multi-language and MIME support, and more. In addition, it has improved bounce handling, case-insensitive subscriber address storage, and support for distributed lists (main and sublist are transparent to the subscriber). It can be compiled with MySQL or PostgreSQL support.