OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
OraRep is a PL/SQL snippet (embedded in a shell script) which creates a well-formatted HTML report on a given database instance, providing you with an overview on your instance(s), some hints for performance tuning, and more. It has been tested with Oracle 8.1.7, 9.0.1, and 9.2. The script easily fits into a cron task to be run on a regular basis. Sample output (HTML) is included. OSPRep does the same job for Oracle StatsPack Reports based on SnapShot Levels up to 7, and provides additional "plugins" for more detailed reporting on special issues. It also optionally creates a separate page with charts to visualize the results and more.
nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
SQL Uniform is a database comparison and SQL query program. It is a database client with a graphical user interface. It supports any kind of database and database servers to which there is an ODBC or JDBC standard driver. It has been tested on Access, Adabas D, DaffodilDB, dBASE, Excel, HSQL, IBM DB2, Interbase (Firebird), JDataStore, Linter (Relex), McKOI, Mimer, MSSQL, MySQL, Openlink Virtuoso, Oracle, Paradox, Pervasive (Btrive), Pointbase, PostgreSQL, Solid, SQLITE, Sybase, ThinkSQL, and Yard.
DbWrench is multi-vendor, multi-platform database design and synchronization software. Features include a syntax highlighting SQL query editor, support for many of today's most popular databases, a graphic entity relation diagram (ERD) designer, and the ability to forward and reverse engineer databases. Its multi-vendor and multi-platform functionality makes it ideal for heterogeneous database environments.
php_db2util is a module that extends PHP with mass data movement functions. It supports connecting to a DB2 server, loading data from a client or server with a replace option or insert option, and exporting data from a table to a client. It also allows the runstats utility to be run to recreate indexes.