OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
edit-on Pro is a cross-platform, in-browser, WYSIWYG editor Java applet which enables XHTML content authoring with XML markup. The editor is compact, powerful and requires no special libraries or client plugins. It includes CSS support, table editing, a spelling checker, multi-language support, and features an API that allows full customisation and seamless integration into Web-based applications. It perfectly complements content management systems, e-learning, knowledge management systems, and CRM. A free trial version is available for download and includes complete developer samples and a comprehensive integration manual.
The edit-on JavaBean SDK is a customizable, feature-rich JavaBean that allows developers to add WYSIWYG editing functionality to their AWT- or Swing-based applications. It features an intuitive word processor-like user interface that enables XHTML content authoring with XML markup, and has a royalty free run-time license.
EZ Reusable Objects (EZRO) is a Web application that can be used by non-technical staff to manage content as "objects." Content objects containing text, video, and audio can be shared, modified, and re-styled to appear via a traditional Web site, an on-line course, an innovative "Coach," or as a community of interest site. It is highly scalable and can be used for public Web sites, secure environments, and private intra/extranets.
nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
Rachota is a small application for those who work with computers on a daily basis and are curious how efficiently they use their time. It is basically a scheduler that measures how much time one spends on pre-defined tasks during the day. The data can be used later for evaluation or generation of reports, e.g. for managers.