OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
BaseX is a light-weight, high-performance, and scalable XML database system and XPath/XQuery processor, including full support for the W3C Update and Full Text extensions. An interactive and user-friendly GUI frontend gives you great insight into large XML data instances. It is platform independent and works out of the box.
Extended MySQLi implements a MySQL database access wrapper using the MySQLi extension. It is based on the Reduced MySQLi class originally written by Mertol Kasanan. This version can account the memory usage and log the executed queries in the current page. It can also cache the query results in an XML file.
Chief Database records time series data in real time. Data is compressed to reduce disk requirements and improve performance. Redo logging and caching provide high performance on minimal hardware, with minimal data loss in the event of hardware failure. 1 million coordinates can be processed per second on server-level hardware. All interfaces are SOAP; allowing for easy integration with other systems and Web sites. Data is usually from a telemetered resource, but can also come from SNMP. Chief Trends allows for trending data inside Firefox. Chief Calculator is a Perl calculation engine to manipulate the data in whatever way you want.
Sirix is a versioned tree-based storage system. It provides Snapshot Isolation through MVCC and is best suited for flash-based storage. The tree encoding is suited for heavy update operations. It provides diffing algorithms either to import diffs between currently shredded (imported) XML documents to update a tree structure or to get the differences between versions of a tree structure. A GUI provides several visualizations for comparing imported tree structures.