1 project tagged "English"

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Updated 08 Feb 2012 PHD Help Desk

P_op	92.79
V_it	9.29

PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment and priority, historical registry, and an audit. Information can be reported in consultation format, to give reports or export the information for later processing in a database or spreadsheet.