Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
openadaptor is a Java/XML-based software platform which allows for rapid business system integration with little or no custom programming. openadaptor can be loosely classified as EAI (Enterprise Application Integration) software. It is highly extensible and provides many ready-built interface components for JMS, Oracle, Sybase, and TIBCO, as well as data exchange formats such as XML.
Cameleon a Framework for developing reliable database applications in a technology independent and predominantly editorial way. User interfaces may be easily exchanged from Swing to HTML and vice versa, and databases may be exchanged in the same manner. The Swing variant framework is established. The HTML user interface is under construction but can be reviewed on the project Webpage ("Test sample application"). Cameleon's target users are programmers who manage midrange data volumes (from thousands to millions of database records) and who prefer simplicity and availability rather than animation. Business features such as security management and parameter administration are supported in the framework. The framework allows web developement without any knowledge of JSP, HTML, Servlets etc. Data input elements (and groups of them) may be used in Java Server Pages.
WebTools is "system" of multiple modules and libraries. Along with template engine capabilities, it features session management, global variables support, cookies support, and various database interfaces. It also features a pure Perl mail client, categories management, form checking, and libraries such as a CGI-based downloading library, HTML parsers, and a library that makes PHP functions available to Perl for ease of development.
email@Scanner is an application that parses email from either an email server, email files, or one of several Macintosh email clients, selecting only those email that satisfy given criteria. Data may be extracted from anywhere within the selected email and further refined via data filters and scripts and then used to update a FileMaker or ODBC database. An optional outgoing email may be sent, created with data from the email and/or the associated database record.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.