123 Live Help is a Web-based support software for businesses. It shows visitors to your Web site that a live agent is just a click away and enables operators to chat in real time with them. There are text and video chat options. It is secure, fast, flexible, customizable, and cost-effective. There is a full-featured administrative panel for operators and administrators, allowing them to automatically detect customers' details, track their footprints, transfer chats, follow the visitor's Web browsing, check spelling, get canned messages, and more. Administrators also can monitor all chat sessions and get statistics on the traffic sources of visitors and performance of operators.
formVista is an advanced LAMP-based content management and business platform designed by an entrepreneur for entrepreneurs. It goes beyond typical content management solutions to help the entrepreneur "close the business loop". It combines a preview publish front end content manager that supports advanced Web 2.0 social networking features with a comprehensive backend customer relationship manager.
SkrubCRM is a CRM that can be used easily by companies of all sizes. Larger organizations can rely on it to deliver constantly and reliably. It has comprehensive role based security. It can use any Hibernate supported database. It does not require an application server to run; it can run on a Web server like Tomcat or Jetty. It can support millions of customers easily. It is extremely fast. It complies with ITIL, SOX, and other international regulations. Its internationalization and localization features allow it to be translated into any language easily.