RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
The Apache Open For Business Project is an enterprise automation software project that includes ERP, CRM, E-Business/E-Commerce, SCM, MRP, and CMMS/EAM functions. It is a foundation and starting point for enterprise solutions and can certainly be used out of the box, but is also great for creating specialized applications.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
vTiger is a Web-based customer relationship management (CRM) system that competes with applications like Goldmine, SugarCRM, and Salesforce.com. The JumpBox for vTiger is a virtual appliance that requires minimal technical knowledge to install. It has a built in Web administration console, and a backup system that supports archiving the state of the JumpBox to NFS, Windows file shares, and Amazon S3.
Wikidbase is a powerful and highly flexible combination of two structural extremes of data management systems: a wiki and a database. As such, it has all of the flexibility of a wiki (e.g. any kind of unstructured data can be stored) and the structural data capabilities of a database (e.g. data may be modelled similarly to database fields, tables, and relations, such that structural reports can me made of that data). The functionality is combined in such a way that this general-purpose data management system may be shaped easily, without the need of a database expert, into a custom data management application such as a contact relation management (CRM) system, a knowledge base, a shared calendar system, a project management system, etc.