RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Freedom ERP is a business management system that can be used for retailers, wholesalers, manufacturers, service providers, call centers, and other organizations to provide inventory management, purchasing, sales, finance, and more. It has modules for customer management, campaign management, mailing, service management, collections, warranty control, management of production with production based on demand or stock of raw materials, and quality control.