OBM is a groupware, email, LDAP, Windows PDC, CRM, and project management application. It is mainly used as a mail server, as an LDAP directory, as a Windows PDC, as a contact and customer database, as a project management tool, or as any combination of these functions. It supports internationalization and themes.
RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
The Apache Open For Business Project is an enterprise automation software project that includes ERP, CRM, E-Business/E-Commerce, SCM, MRP, and CMMS/EAM functions. It is a foundation and starting point for enterprise solutions and can certainly be used out of the box, but is also great for creating specialized applications.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
GroupOffice is a groupware suite that takes your office online, implementing online collaboration and CRM. It allows you to share projects, calendars, files and email online with co-workers and clients. It is easy to use and fully customizable. It also features synchronization with PDAs and Outlook.
Dolibarr is a simple Web application with ERP and CRM capabilities. It is designed for small and medium companies, freelancers or foundations, and can be used to deal with all things you require to manage your activities, such as management of products, stocks, commercial proposals, invoices, orders, members of a foundation, and mailings. A single executable that installs the server and database is available for people with no technical knowledge.