IMDispatch is a Perl script that closely emulates the paradigm of telephone support over the AOL Instant Messenger service. Using the Net::OSCAR module to connect to the popular service, the program signs on as a specified user, queues queries sent to the screen name, and uses forwarding to facilitate a conversation with one of any number of available, designated representatives. An administrator can instantly send commands to the program, over the AIM service, to add and delete screen names from the list of representatives and monitor the number available or engaged in a support conversation. End users no longer have to be tied to their phones, listening closely for their opportunity to ask a question, and small organizations no longer have to pay for an expensive multi-line, toll-free number.
JabberTools is a set of console and Web-based Perl tools depending on Net::Jabber that makes it easier to use Jabber and convert to using Jabber from other instant messaging systems (e.g., AOL and ICQ). The tools include a Jabber account manager and an importer that converts your previous contact lists/rosters/buddy lists into your Jabber roster.
centericq is a text mode menu- and window-driven IM interface that supports the ICQ2000, Yahoo!, AIM, IRC, MSN, Gadu-Gadu, and Jabber protocols. It allows you to send, receive, and forward messages, URLs, SMSes (both through the ICQ server and email gateways supported by Mirabilis), contacts, and email express messages, and it has many other useful features. An internal RSS reader and a LiveJournal client are also provided.