Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Agora is a Web-based, threaded discussion tool, similar to Usenet newsgroups. Agora remembers each user's preferences, and allows threaded, unread-only browsing. It offers the ability to manage several different groups, with different themes, forums, and administrators for each group. Agora offers a basic Web-based ICQ client, as well as a Web-based notes system.
@1 Helpdesk XP Perl is a very powerful Web-based helpdesk system. It supports file attachments, hidden remarks, priority marking, etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors.
FUDforum is a templatable forum with i18n support based on PHP and either MySQL, Oracle, PostgreSQL, or SQLite. It features a user/group management system, a multi-lingual spell checker, both flat and thread message views, a private messaging system with multi-user forwarding capabilities, poll file attachments, and much more. It is an extremely fast and scalable forum that can fulfil the needs of both small and large forum operators.
PBLang is a versatile flat file BBS, requiring only PHP 4.02 support. It has a wide range of user specific settings, various skins/layouts, configurable forums, moderators, email notifications, several levels of restrictions, membership groups, a completely configurable layout, sortable members list, avatars, etc. The emphasis is on configurability and reliability.