OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
TWiki is a flexible, powerful, and simple Web based collaboration platform. It is suitable for dynamic intranets and knowledge bases, and for sharing and managing documents and collaborative projects. It resembles a normal Web site, but every page can be changed from a browser. It features automatic link generation, full text search, group authorization, Web forms, reporting, change notification, file attachments, revision control of pages and attachments, a modular templating system with skins, hierarchical navigation based on the topic parenting feature, and more. Plugins can be used to enhance the program and build groupware applications.
Sluice is a workflow engine Jabber component. Its goal is to allow users to create and configure an automated workflow or business process with ease. The clients should be very simple with all the work being done on the server/component end. The main component and modules are done in Perl. The Web client is done in PHP.
Werc is a minimalistic RESTful Web application framework and content management system. It follows the Unix "tool philosophy" and it is designed to be fast, simple, convenient, and easily extensible. It handles both small and big sites and has a flexible system for user and group permissions. All data is stored in plain text files that can be easily manipulated with standard tools, without using any databases or other external dependencies. Existing applications include a blogging engine with RSS/Atom feeds, a wiki system that can easily integrate pre-existing documents (can be enabled for any directory tree), and others.
eContent is a Web-based content management system for creating information systems, intranets, B2B, B2C, catalogs, and vertical portals. Written in Java for scalability, and based on open standards Struts and Expresso for stability, eContent integrates content management, scalable content and application delivery, resource management, workflow and personalization. It supports executables, all documents types, OLAP reports, Java programs, and legacy integration.
Savane is a Web-based Free Software hosting system, originally based on SourceForge 2.0. It currently includes issue tracking, project and member management, mailing lists, and individual account maintenance. The issue tracking handles bugs, tasks, and support. The issue tracker's fields ware configurable in many ways: mandatory of not, shown to users according to their role in a group, and with transition management.
Easy SVN is a subversion browser via the Web. It's easy because only a command line svn program and Perl are required to run it; no extra software needs to be installed. After configuring the Perl script as cgi-bin program, SVN repositories can be navigated, and entries viewed for contents, history, and diffs.
Shopping Cart Builder is a complete e-commerce suite for simple and advanced shopping cart needs. It is designed for businesses and developers. It can run standalone or integrated into any site. Shopping Cart Builder allows a merchant to setup and operate an online store quickly and easily.
Eidetic Document Management System is a system for managing documentation files through the Web. It includes automatically generated thumbnails, version control, license and language tracking, metadata-based searching, and author-ownership control. It is suitable for multi-project use.