OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Tiki Wiki CMS Groupware is a full-featured, Web-based, multilingual, tightly integrated, all-in-one wiki, CMS, and groupware. Tiki can be used to create all kinds of Web applications, sites, portals, knowledge bases, intranets, and extranets. Tiki offers a very large number of features "out-of-the-box". It is highly configurable and modular. All features are optional and administered via a Web-based interface. Major features include a robust wiki engine, news articles, discussion forums, newsletters, blogs, file and image galleries, bug and issue trackers, a link directory, polls/surveys and quizzes, FAQs, a banner management system, calendar, maps, mobile access, RSS feeds, a category system, tags, an advanced themeing engine (Smarty), spreadsheet, live support, shoutbox, inter-user messaging, menu generator, advanced permission system for users and groups, internal search engine, external authentication support, and more. It was formerly named TikiWiki.
Gollem is a Web-based file manager that provides the ability to fully manage a hierarchical file system stored in a variety of backends such as a SQL database, as part of a real filesystem, or on FTP, Samba or SSH servers. It supports uploading and downloading of files, basic file operations, permissions support, and MIME recognition and viewing of files through the Horde MIME library. It is fully internationalized and translatable.
XWiki is a WikiWiki clone written in Java that supports many popular features of other Wikis like the Wiki syntax, version control, attachments, security, and searching, but also many advanced features like templates, database and dynamic development using scripting languages (Velocity, Groovy, Ruby, Python, PHP, and more), an extension system and skinability, J2EE scalability, an XML/RPC remote API, statistics, RSS feeds, PDF exporting, WYSIWYG editing, an Office viewer and importer, and a lot more.
GLPI (Gestion Libre de Parc Informatique) is an information resource manager with an administration interface. You can use it to build a database with an inventory for your company (computers, software, printers, etc.). It has functions to make the daily life of the administrators easier, including a job/request tracking system with mail notification and methods to build a database with basic information about your network topology. It provides a precise inventory of all the technical resources (all their characteristics are stored in a database) and management and history of the maintenance actions and the bound procedures. It is dynamic and is directly connected to the users, who can post requests to the technicians.
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting, and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various plugins provide additional functionality, like a task list manager, an equation editor, a tray icon, and support for version control. Zim can be used to keep an archive of notes, take notes during meetings or lectures, organize task lists, draft blog entries and email, or do brainstorming.
UniMatrix is an application for planning your everyday business at university. It helps you to manage your lessons and exams. The program starts up by presenting you with your upcoming lessons, and it can show all necessary information on one screen. Internationalized versions are available.
Invenio (formerly CDSware) is a suite of applications that provides the framework and tools for building and managing an autonomous digital library server. It complies with the Open Archives Initiative metadata harvesting protocol (OAI-PMH) and uses MARC 21 as its underlying bibliographic standard. Its flexibility and performance make it a comprehensive solution for the management of document repositories of moderate to large size.