OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
With 'nixstaller' you can easily make installers for Unix-like systems. Some of the project goals: support for many different platforms, support for different (optional) frontends used by the installer (currently FLTK, ncurses, GTK 2, and Qt are planned), ease of use for the install creator and the end user, different ways of installing (extract files to a location, compile software on the user's system, and maybe even integration for the package manager running on the user's system). Nixstaller can be fully translated and is programmed in C++ and sh.