The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.
Keynesis Lockngo is a security application that runs directly from a portable drive. Lockngo encrypts and password-protects data against loss or theft. When protected, the drive appears empty (data is hidden) and will not allow new data to be written onto it. Lockngo has Military Grade 256-bit AES Encryption, FIPS 140-2 Certified. Lockngo also comes in a cross-platform version for Mac and Windows. This version allows you to lock a drive on a Macintosh and open it on a computer running Windows and vice versa.