OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
SYINF shows in brief a system's CPU brand and model, RAM size, disk space, operating system, regional parameters, and current date and time. It can run in interactive (menu) or batch mode. There are two versions, in the C and C++ languages. They have been tested on 20 (15) compilers, 26 (25) operating systems, and 18 architectures. (Figures in parentheses are for the C++ version.) Both versions are conveyed in source code form only, each as a single ~35 KB source text file.